Help & FAQ

How Wave works

Setup, AI text magic tools, themes and subscriptions — the short answers.

Getting set up

How do I turn on Wave Keyboard?

Open Settings → General → Keyboards → Add New Keyboard → WAVE, then tap WAVE again and switch on Allow Full Access. The app walks you through it with a live simulation the first time you open it.

Why does Wave need Full Access?

Full Access powers the AI tools, clipboard shortcuts and key sounds. Typing stays on your device; see the Privacy Policy for exactly what is and isn't collected.

AI text magic tools

What can the AI sidekick do?
  • Grammar & Spell Check — fixes your text in place.
  • Translate — 20+ languages, from English to 汉语.
  • Change tone — 12 tones, from Formal to Flirty.
  • Ask AI — write replies, shorten, add emojis, or just ask.

Tap the glowing orb next to the quick-menu button on the keyboard.

It says "To use AI tools write a text first"

Grammar, Translate and Tone transform the text in your input field — type something first, then run the tool. Ask AI works without text.

Themes, fonts & effects

How do I change my keyboard theme?

Themes tab → pick anything → DOWNLOAD / APPLY THEME. Try before applying with TRY IT FIRST. Everything you've applied or downloaded lives in My Keyboards.

What are WAVE LIVE themes?

Themes drawn entirely in code — no downloads, featherweight memory, and they never stop moving. All six are free; Aurora Drift is your keyboard out of the box.

How do I unlock locked themes, fonts or effects?

Two ways: go Wave PRO and unlock everything, or watch a short rewarded video to unlock that one item. If no video is available, try again a little later.

Subscription

How do I manage or cancel Wave PRO?

Wave PRO renews through your Apple ID. To cancel: iPhone Settings → your name → Subscriptions → Wave Keyboard, at least 24 hours before renewal. See the Terms for details.

I have a voucher code

Menu (top-right) → Redeem voucher → enter your code.

Still stuck?

Write to [email protected] — a human reads it.